I’m going to try and be short and sweet with this one. The whole point of this post is to get the message across of simplification.

Through our most testing years, our industry has diversified in an attempt to draw in fresh revenue streams from the buying public. This seems to have succeeded as we have turned a corner into more positive times – in my opinion anyway. However, from personal experience, I believe that bubbling under the surface are problems that are going to cause future issues for installers.

Our industry is a very competitive one. But in an effort to get products out on to the market before anyone else, I believe that products are being pushed without the necessary systems, pricing, invoicing and so on to back them up. It is leaving installers with more questions than answers in some cases. Take for example a company that dual sources for their composite doors. The amount of options now available from each supplier is now staggering, and it is very easy to get confused with who is able to provide what, and what limitations exist with each company.

You can also tell of problems by looking on Twitter. There aren’t a great deal of problems openly spoken about. But stare at your time line long enough, and before long you’ll see a slightly frustrated tweet from a company who is struggling to get answers from the suppliers or is getting confused with what is available and what isn’t. I firmly believe that this is due to the now massive range of product options available.

Whilst providing such a wide range of products to suit the every need of the consumer, I do believe it is causing headaches for installers on the technical side of things. We are in a period of transition where installers and manufacturers need to work together to simplify the whole process to make sure that the job of selling all the these products is made as easy as possible. With so many options and variables, it is going to be very easy to make mistakes, and on this sort of mass level, what can turn out to be small mistakes could eventually cost companies a lot of money.

There, I hope I made my point as clear and direct as possible. Would make a change!