Well, if you haven’t already seen, Certass, the next big competitor to FENSA, has now joined our ever growing band of brothers and sisters in the Twittersphere.
I wrote and open letter, directly appealing to Certass to join a community where many of their members are already there, calling for them to be there. Before the post went live, I did send it privately to a contact at Certass for them to read before it appeared live on DGB. Though I didn’t get a direct answer, the fact that a Twitter account was set up just a couple of days after the post went live was their answer.
The whole debate about getting on Certass on Twitter started with @NigelGrantUpvc and @bigwindowfitter with a couple of comments from myself. Dean, who runs the @bigwindowfitter account also spoke in private to various people within Certass to help persuade them of the benefits of joining Twitter, of which there are many. So a mention and recognition has to be given to Dean for his endeavors in private for persuading them to go online.
This I think, is proof that Twitter and the gentle pressure it applies, does have an impact. If people use it properly and for the right causes, it can do some good. I hope that Certass use their account regularly, interact with both their members and the general industry for positive means.
We agree social media platforms such as Twitter offer a fast and easy portal for our installers and consumers alike to communicate and connect with each other. Here at FENSA we particularly appreciate the ability to respond quickly and succinctly to issues or queries within our industry.