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Nearly one in two offer secondary material
According to the same report, 47% of installers now offer a second material alongside PVCu, be it timber or aluminium. I suspect that just a few years before this number would have been much lower. But it’s on the rise because homeowner’s tastes are changing. They are looking for a more varied selection. They don’t want what everyone else has got. The internet has done a very good job of showing that there is more to life than PVCu and that the new generation of timber and aluminium products provide a very good alternative to PVCu.
And this is why installers that only offer one product, namely PVCu, are going to have to change that and change it fairly quickly. We have seen the very strong rise in timber alternative products. It’s risen because the aesthetics of this type of PVCu are probably the best we have ever seen out of the material. But it has also risen because timber is once again falling into favour with homeowners. The interest in timber windows and doors has bred a new level of interest from people looking either for timber itself, or something which looks just as good but doesn’t need to be treated or painted.
You can’t argue with the figures, 47% offer a second material for a reason. There are growing markets and those installers want a piece of the action before others get there. But for those 53% that are not yet thinking about a second material, time is ticking. The 47% of installers that are already offering an aluminium and timber alternative are slowly bedding down in their areas, solidifying their hold on the timber and aluminium markets in their areas. Making it harder for new companies to enter those local sectors. So the longer the 53% leave it, the harder it’s going to be to successfully offer a second material.
Eroding sales
There is another risk to all this as well. The longer aluminium and timber windows and doors maintain their growth, the more PVCu sales are going to decline. For those that refuse to change and continue to offer PVCu as their sole option, the bigger the risk is that not only will they continue to scrap for sales in their PVCu market, but will also start to lose sales to those offering aluminium and timber.
This is an attack on two front. The battle for sales on the declining PVCu front, and potentially lose sales on the aluminium and timber front. Now this isn’t a matter of all three battling it out for supremacy, this isn’t where the market it. I believe we’re about to enter a period where the sales of PVCu/aluminium/timber are going to become split more and more equally. No, this is a battle for installer to change. Something which our industry finds very difficult to do at times. If installers fail to see where the market is going and remain stubbornly in the now, their life in the installation market may not be as long as they think.
Do you agree? Should installers be looking at a secondary or even third material option? Will PVCu remain king forever? All comments welcome in the section below.
I can honestly say that I’ve never sold a single window or door, I do everything I can to ascertain exactly what it is the customer wants (and can afford) then I let them buy it from me.
I’ve tried leading numerous customers down the aluminium route but to no avail. ..
Sales guys are to ready to make an easy sale, they already know what they want to sell a customer before they even meet!