Hard Sell: Whose Fault Is It?
Hard sell. It used to be the only way double [...]
Arrogant Staff Refuse To Quote
I really do hope that sales staff are reading this [...]
Busy Fools We Are Not
Twitter provided some good commentary as usual this week. And [...]
Set Targets Not Pressure
Let me tell you a very short story, told to [...]
Are Dedicated Sales Staff Rare?
Me and Nick (@GlazingGuru) often speak on the phone. When [...]
Calls For Ban On Cold Calling Gather Pace
Tell you what, I'm a millionaire now! The amount of [...]
Are Commission Only Sales People A Bad Thing?
Now I'm really pushing it with this one as I [...]
My First Ever Post!
I was looking through some of the old posts I [...]
Don’t Get Done, Get Dom Littlewood To Condition Your Brain!
Last week I wrote about how it was the fault [...]
Businesses. It’s Time To Stand Up To Customers
The mass majority of us in this industry do our [...]
Knowledge Is Key
In this job, knowledge is key. It's what really impresses [...]
Is It Right To Charge For Quotations?
A day or two ago now, I noticed this tweet [...]
Minimum Order Values Damage Your Business
I hear this quite a lot on the phones here: [...]
Business To Business Bother-ers!
One thing that has always bugged me while working in [...]
>Nationals Still Misleading Customers
>I read a 3 day old thread on http://double-glazing-forum.com/topics.aspx?ID=434 in which a [...]
>National Companies Create False Customer Hopes
>Recently we have seen campaigns by Everest and Anglian Home [...]